Privacy Policy Tatoyan MD APC (Tatoyan MD Medspa)

Effective Date: May 17, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA Tatoyan MD APC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Tatoyan MD APC (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Tatoyan MD APC, 5651 Sepulveda Blvd STE 102, Van Nuys, CA 91411.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests
Appointment details and preferences
Service history and feedback

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Usage Data.

Usage Data

Usage Data is collected automatically when using the Service. (Full details as in current policy remain.)

Information from Third-Party Social Media Services

(Full section from current policy retained)

Tracking Technologies and Cookies

(Full detailed Cookies section from current policy retained, including Necessary, Functionality, Tracking cookies, etc.)

2. How We Use Your Information

We use collected data for:

Providing and improving our services
Processing transactions and payments
Communicating with you about your inquiries, appointments, and promotions
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent

The Company may use Personal Data for the following purposes: (All purposes from current policy fully retained — To provide and maintain our Service, To manage Your Account, For the performance of a contract, To contact You, etc.)

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying “STOP”
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed immediately.

Message Frequency & Content:

Message frequency varies based on your interactions with our business
Messages will be directly related to the services you have requested
We do not send promotional content without specific consent

Help & Support:

Reply “HELP” for assistance or contact us at info@tatoyanmdmedspa.com
Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

If required by law, legal process, or to protect our rights
In response to valid law enforcement requests or court orders

Business Transfers:

In case of mergers, acquisitions, or sale of assets
In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

(All existing sharing situations from the current policy are fully retained: With Service Providers, For business transfers, With Affiliates, With business partners, With other users, With Your consent, etc.)

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

(Current “Security of Your Personal Data” section fully retained.)

6. Cookies & Tracking Technologies

(Full detailed Cookies section from the current website policy is retained unchanged.)

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing emails by clicking “unsubscribe” in our emails
Opt-out of SMS messages by replying “STOP”
Request information on how we process your data
Withdraw consent at any time for future communications
Lodge a complaint with a supervisory authority if you believe your rights have been violated

(All CCPA rights, California Privacy Rights, and exercising rights sections from the current policy are fully retained.)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Tatoyan MD APC / Tatoyan MD Medspa.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

(Full “Changes to this Privacy Policy” section from current policy retained.)

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Tatoyan MD APC (Tatoyan MD Medspa) 5651 Sepulveda Blvd STE 102, Van Nuys, CA 91411 Phone: (818) 848-6688 Email: info@tatoyanmdmedspa.com Website: https://tatoyanmdmedspa.com/

By using our website and services, you consent to this Privacy Policy.